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This Policy applies to sanaera Technology Pvt. Ltd. platforms including without limitation (sanaera Technology Pvt. Ltd.) and other related App/s, mobile applications, and other online features each an App/s”. we've provided extensive information for you to see the packages before choosing to subscribe to us. If you've any questions or reservations, please contact us at info@sanaera.com before subscribing to our services. We, being the service providers for product available through the Website, where you're expected to see packages of your choice after being purchased a subscription; unfortunately, all fees to sanaera Technology Pvt. Ltd. for such services are non-refundable. In case, thanks to any technical glitch at the time of the web transaction, the transaction doesn't occur, the number in process of transfer by default goes back to your bank account, automatically through Payment Gateway.
CHARGEBACKS If we receive a chargeback or payment dispute from a Mastercard company or bank, your service and/or subscription are going to be suspended all of a sudden. Applicable chargeback fees are going to be issued to recover fees passed on to us by the credit company, plus any outstanding balances accrued as a result of the chargeback(s) must be paid fully before service is restored. instead of issuing a chargeback, contact us to affect any billing issues. Requesting a chargeback or opening any quiet dispute for a legitimate charge from us may be a fraud and is not an appropriate or legal means of obtaining a refund.